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Legal Terms That Govern Your Account

Before you open an account with Raja Apps, these are the legal conditions that apply to how you use the platform, how your data is handled, and what you can expect from us.

Account EligibilityJurisdiction-Dependent AccessData Handling PolicyAccount Security TermsContact Your Rights
Raja Apps Legal Terms That Govern Your Account
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We take the handling of your personal and financial data seriously. Here is what that looks like in practice: your account details are stored with SSL encryption, your bKash and Nagad transaction records are retained only as long as required by our operating terms, and you can request a copy or deletion of your data by contacting us directly. Account security is enforced through OTP verification at login and at withdrawal, so any change to your registered mobile number requires an identity step first.

Data Retention

We keep your account data and payment records — including Rocket and bKash transactions — for the period required under our terms, then delete or anonymise them.

Cookie Policy

Our site uses session and preference cookies. You can manage cookie settings through your browser at any time without losing your account access.

Account Security

OTP verification protects your login and every withdrawal request. If you suspect unauthorised access, contact support immediately to freeze the account.

Your Rights

You can request access to your stored data, ask for corrections, or request deletion. Send your request via email with your account ID and we will action it within our stated response window.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If a section of our legal terms is unclear, or you need to make a formal request about your account data, these are the channels we respond through. Our support team handles policy queries during Bangladesh business hours and can escalate account-specific issues to the right internal team.

Live Chat Open the chat window from your account page and select the Legal or Account query category. Our team picks up queries during Bangladesh business hours.
Email Support Write to our support address with your account ID and the specific policy section you are asking about. We respond within one business day.
Account Help Centre Our online help centre covers common legal and account questions in plain English, with steps you can follow directly from your phone.

Legal FAQs for Your Account

Below are questions we get regularly about legal terms, data rights, and account conditions. If your question is not here, live chat or email is the quickest path to a clear answer.

Yes. Access to our platform depends on your local law and eligible region. If online casino services are restricted or prohibited where you are, those rules apply to you regardless of our terms.

Your payment records are stored securely and retained for the period set out in our data policy. You can request a copy of your transaction history by contacting our support team with your account ID.

Email our support team with your account ID and a clear deletion request. We will action it within our stated response window and confirm when the process is complete.

Yes. Our current terms are published on this site and are available any time. If you need a dated version that applied at a specific time, contact us by email and we will provide it.

Raise it through live chat or email with your account ID and the specific transaction or action in question. Our team will review it and respond with a clear explanation within one business day.

Your deposit activity through any payment method is governed by our standard account terms. No extra obligations are added by the payment method itself — the same rules apply across bKash, Nagad, and Rocket.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.